Boundaries & Good Practice
This one-day course aims to provide delegates with an opportunity to explore their understanding of 'boundaries' from a professional, social and cultural perspective.
The course has been designed to identify 'good practice' and the ways in which boundaries can be established and maintained to protect both the worker and customer.
Course content:
· Boundaries and good practice
· Good practice and the potential consequences of poor practice
· Conduct at work and the professional relationship
· Recording, confidentiality and self-disclosure
· The value of supervision and team/multi-agency work
Methods of delivery:
Delegates are provided with course handouts for use on the day and for future reference. The trainer uses a variety of PowerPoint presentation, flip-chart work, plenary discussion and subgroup work to ensure that all course objectives are met, while providing a safe, open forum for delegates to exchange views and practices.
Learning outcomes:
· An understanding of what is meant by good practice and how this applies within the support setting
· Knowledge and understanding of what it means to work within the relevant codes of professional ethics and conduct
· An exploration of the meaning and purpose of Professional Boundaries
· An understanding of key responsibilities under whistle blowing, safeguarding and confidentiality policies
· An exploration of the complex issues surrounding Personal Disclosure and the Client/Worker Relationship
Pre-training requirement:
Delegates should be aware of their local procedures and policies in this area
Who should attend?
Anyone whose work brings them into contact with service users / customers, or anyone charged with ensuring best practice is employed in a service.
Related courses:
Safeguarding Adults
Report Writing and Record Keeping
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