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Assertiveness - Building Confidence

Duration

1 day

Course Overview


Assertiveness is an attitude of mind and a way of relating to others. It is a positive, optimistic attitude grounded in self-esteem, the value of respectful yet boundaried communication with others, and the ability to protect oneself from bullying, exploitation, attack and hostility. As well as examining differences between assertiveness, passivity and aggression, delegates will learn ways to increase their ability to be assertive in responding to challenges at work and home, recognise their rights, discover how to set effective boundaries, and know when and how to seek support.

Course Content

  • What is assertiveness?
  • Assertiveness techniques and skills
  • The relationship between self-esteem, self-confidence and assertiveness
  • Recognising the difference between assertiveness, passivity and aggression
  • Knowing your personal rights
  • Limits and boundaries
  • Seeking support

Methods of Delivery


The trainer uses an interactive mix of ice-breakers, role plays, group exercises and energisers to accompany trainer presentation. Delegates will encouraged to work with their own situations and scenarios where assertiveness is required.
  • Learning Objectives
  • Audience
  • Training Considerations
  • Certification
  • Related Courses

Learning Objectives

  • Gain a better understanding of assertiveness
  • Learn practical ways of being assertive
  • Gain more confidence in being assertive
  • Recognise the difference between passivity, aggression and assertiveness
  • Understand the value of clear boundaries
  • Understanding your rights
  • Knowing when to ask for support

Target Audience

People in a work setting regardless of role or function who need time and space to examine, learn and practice positive and assertive techniques for working with others effectively. However, particularl attention will be paid to being assertive within a social care context.

Training Considerations

Delegates should consider their own cases where assertiveness skills have been required and be prepared to contribute these to inter-group learning.

Certification

Upon completion of the course, the delegates will receive a certificate of attendance.

Related Courses

Challenging Behaviour
Boundaries & Good Practice
Equality & Diversity
Listening Skills
 
Assertiveness - Building Confidence
Duration:1 day

Course overview:
Assertiveness is an attitude of mind and a way of relating to others. It is a positive, optimistic attitude grounded in self-esteem, the value of respectful yet boundaried communication with others, and the ability to protect oneself from bullying, exploitation, attack and hostility. As well as examining differences between assertiveness, passivity and aggression, delegates will learn ways to increase their ability to be assertive in responding to challenges at work and home, recognise their rights, discover how to set effective boundaries, and know when and how to seek support.
Course content:
· What is assertiveness?
· Assertiveness techniques and skills
· The relationship between self-esteem, self-confidence and assertiveness
· Recognising the difference between assertiveness, passivity and aggression
· Knowing your personal rights
· Limits and boundaries
· Seeking support

Methods of delivery:
The trainer uses an interactive mix of ice-breakers, role plays, group exercises and energisers to accompany trainer presentation. Delegates will encouraged to work with their own situations and scenarios where assertiveness is required.

LEARNING OBJECTIVES
· Gain a better understanding of assertiveness
· Learn practical ways of being assertive
· Gain more confidence in being assertive
· Recognise the difference between passivity, aggression and assertiveness
· Understand the value of clear boundaries
· Understanding your rights
· Knowing when to ask for support

TARGET AUDIENCE
People in a work setting regardless of role or function who need time and space to examine, learn and practice positive and assertive techniques for working with others effectively. However, particularl attention will be paid to being assertive within a social care context.

TRAINING CONSIDERATIONS
Delegates should consider their own cases where assertiveness skills have been required and be prepared to contribute these to inter-group learning.

CERTIFICATION
Upon completion of the course, the delegates will receive a certificate of attendance.

RELATED COURSES
Challenging Behaviour
Boundaries & Good Practice
Equality & Diversity
Listening Skills

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