Assertiveness - Building Confidence
Assertiveness is an attitude of mind and a way of relating to others. It is a positive, optimistic attitude grounded in self-esteem, the value of respectful yet boundaried communication with others, and the ability to protect oneself from bullying, exploitation, attack and hostility. As well as examining differences between assertiveness, passivity and aggression, delegates will learn ways to increase their ability to be assertive in responding to challenges at work and home, recognise their rights, discover how to set effective boundaries, and know when and how to seek support.
- What is assertiveness?
- Assertiveness techniques and skills
- The relationship between self-esteem, self-confidence and assertiveness
- Recognising the difference between assertiveness, passivity and aggression
- Knowing your personal rights
- Limits and boundaries
- Seeking support
Methods of Delivery
The trainer uses an interactive mix of ice-breakers, role plays, group exercises and energisers to accompany trainer presentation. Delegates will encouraged to work with their own situations and scenarios where assertiveness is required.
- Learning Objectives
- Training Considerations
- Related Courses
- Gain a better understanding of assertiveness
- Learn practical ways of being assertive
- Gain more confidence in being assertive
- Recognise the difference between passivity, aggression and assertiveness
- Understand the value of clear boundaries
- Understanding your rights
- Knowing when to ask for support
People in a work setting regardless of role or function who need time and space to examine, learn and practice positive and assertive techniques for working with others effectively. However, particularl attention will be paid to being assertive within a social care context.
Delegates should consider their own cases where assertiveness skills have been required and be prepared to contribute these to inter-group learning.
Upon completion of the course, the delegates will receive a certificate of attendance.
Boundaries & Good Practice
Equality & Diversity