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Professional Boundaries & Good Practice

Duration

1 day

Course Overview


This one-day course aims to provide delegates with an opportunity to explore their understanding of 'boundaries' from a professional, social and cultural perspective.
The course has been designed to identify 'good practice' and the ways in which boundaries can be established and maintained to protect both the worker and customer.

Course Content

  • Boundaries and good practice
  • Good practice and the potential consequences of poor practice
  • Conduct at work and the professional relationship
  • Recording, confidentiality and self-disclosure
  • The value of supervision and team/multi-agency work

Methods of Delivery


Delegates are provided with course handouts for use on the day and for future reference. The trainer uses a variety of PowerPoint presentation, flipchart work, plenary discussion and subgroup work to ensure that all course objectives are met, while providing a safe, open forum for delegates to exchange views and practices.

  • Learning Objectives
  • Audience
  • Training Considerations
  • Certification
  • Related Courses

Learning Objectives

  • An understanding of what is meant by good practice and professionalism and how this applies in the support setting
  • An exploration of the meaning and purpose of boundaries
  • Knowledge and understanding of what it means to work within relevant codes of conduct and ethics
  • An understanding of key responsibilities under safeguarding and whistle blowing and confidentiality procedures
  • An exploration of the complex issues surrounding the personal disclosure and client-worker relationship
  • To understand the risk management process
  • To understand what is meant by positive risk and understand how to manage this effectively
  • To explore different approaches to risk management

Target Audience

Both new and experienced support staff who will benefit from an opportunity to define and reflect on fundamental principles of professional boundaries and good practice.

Training Considerations

Delegates should familiarise themselves with their organisation's whistleblowing, safeguarding, confidentiality and staff code of conduct policy documents.

Certification

The delegates will receive a certificate of attendance upon completion of the course.

Related Courses

Safeguarding Adults
Report Writing & Record Keeping
 
Professional Boundaries & Good Practice
DURATION: 1 day

COURSE OVERVIEW
This one-day course aims to provide delegates with an opportunity to explore their understanding of 'boundaries' from a professional, social and cultural perspective.
The course has been designed to identify 'good practice' and the ways in which boundaries can be established and maintained to protect both the worker and customer.

COURSE CONTENT
· Boundaries and good practice
· Good practice and the potential consequences of poor practice
· Conduct at work and the professional relationship
· Recording, confidentiality and self-disclosure
· The value of supervision and team/multi-agency work

METHODS OF DELIVERY
Delegates are provided with course handouts for use on the day and for future reference. The trainer uses a variety of PowerPoint presentation, flipchart work, plenary discussion and subgroup work to ensure that all course objectives are met, while providing a safe, open forum for delegates to exchange views and practices.



LEARNING OBJECTIVES
· An understanding of what is meant by good practice and professionalism and how this applies in the support setting
· An exploration of the meaning and purpose of boundaries
· Knowledge and understanding of what it means to work within relevant codes of conduct and ethics
· An understanding of key responsibilities under safeguarding and whistle blowing and confidentiality procedures
· An exploration of the complex issues surrounding the personal disclosure and client-worker relationship
· To understand the risk management process
· To understand what is meant by positive risk and understand how to manage this effectively
· To explore different approaches to risk management


TARGET AUDIENCE
Both new and experienced support staff who will benefit from an opportunity to define and reflect on fundamental principles of professional boundaries and good practice.



TRAINING CONSIDERATIONS
Delegates should familiarise themselves with their organisation's whistleblowing, safeguarding, confidentiality and staff code of conduct policy documents.

CERTIFICATION
The delegates will receive a certificate of attendance upon completion of the course.

RELATED COURSES
Safeguarding Adults
Report Writing & Record Keeping

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