Assessing, Managing and Mitigating Risk
Duration 1 day
The central focus of support staff in social care is to provide practical and emotional support to vulnerable people with complex needs. The model of support is one that involves and engages customers in all aspects of this care/support. This model extends to identifying and managing risk - i.e. factors that could cause harm for customers, staff, and the public. For many staff, clearly defining what poses a risk is difficult, as is devising strategies to effectively manage and minimise risk.
The aim of this course is to improve staff awareness and skills in assessing and managing risk drawing on the positive pathways and good practice models in supported housing, social care, mental health and community work.
- The context of risk in social care including person-centred principles of positive risk taking
- The elements of risk assessment and management
- Involving customers in risk management planning
- Effective communication and empathy skills
Methods of Delivery
This course requires full delegate participation to maximise the intra-group learning, to support direction from the trainer. A range of methods is employed to maintain delegate engagement such as PowerPoint presentation, reference material, group work, flipchart work, subgroup work and group discussions.
- Learning Objectives
- Training Considerations
- Related Courses
By the end of the training delegates will be able to
- Understand the need for risk management within support and social services
- Understand how risk management is a core component of supporting customers
- Understand how to identify, assess and manage risk
- Identify and practice some of the key skills and approaches needed to undertake risk management with customers with varying needs
Anyone who needs to undertake or understand risk management as part of their role in working with customers.
Delegates should read up on their own organisation's support planning and risk management policies. Equally they could also consider the issues which have affected them when conducting risk assessments.
Upon completion of the course, the delegates will receive a certificate of attendance.
Report Writing & Record Keeping
Boundaries & Good Practice