Housing Management & Law
This one-day course aims to provide an overview of housing law and best practice in housing management. The course is designed to provide delegates with a clear understanding of housing management responsibilities in relation to housing legislation.
- What is Housing Management?
- Different types of tenancy; rights and responsibilities
- Tenancy work; sign ups, end of tenancies, court procedures
- Tenancy sustainment and the new Homelessness Reduction Act
- Estate Management ; neighbourhood management, anti-social behaviour
- repairs and maintenance
- Rent Collection/Income Management
- Customer Care/Resident Involvement
- Equality and Diversity/Human Rights Legislation
Methods of Delivery
Our specialist trainer uses different methods to deliver the Housing Management & Law course including: a mixture of presentations, as well as PowerPoint, flip chart, group discussions, small group work and handouts.
- Learning Objectives
- Training Considerations
- Related Courses
By the end of the course, participants should be able to:
. describe housing management responsibilities, including estate management, rent collection, repairs, resident involvement, equality
. identify several different types of tenancy and their rights and responsibilities
. describe the effect of the new Homelessness Reduction Act on tenancy sustainment initiatives/services
. identify the laws that housing management responsibilities are based on
. list sources of further information
Anyone wanting to work within the housing sector. Housing, Support and Care staff whose roles bring them into contact with housing management issues.
Delegates should provide Central Training with details of their experience in this area, and if need be, they should highlight any issues that they may wish to discuss during the course.
Upon completion of the course, the delegates will receive a certificate of attendance.
Basic Welfare Benefits
Welfare Reform & Universal Credit