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Introduction to Leadership & Management

Course Overview


This course aims to prepare delegates for their first management role. The course has been designed to impart the skills and knowledge required to better manage oneself whilst line-managing another member of staff or a team. Aimed at first time managers or as a refresher for existing managers, this course covers the basics for all managers, provides a framework and structure for managers to assess their developing skills and is intended to create confidence in what can be an extremely challenging role.

Course Content

  • The roles of a manager and a leader and the differences between them.
  • Tranformational leadership and overview of other key leadership theories and styles.
  • The importance of setting a clear vision.
  • Evaluating a team's performance and development.
  • The employment contract: what can a manager reasonably expect of a staff member and vice versa; what can each do if these expectations are not met?
  • What's the difference between power, influence and authority? Using each and the consequences of getting it wrong.
  • The performance management cycle.
  • Using supervision to enhance performance.
  • The role of the appraisal.
  • Addressing performance issues; attitude, aptitude and ability.
  • What can go wrong and what can you do about it.

Methods of Delivery


This course will use a variety of training methods including: tutor presentation, small group work, questionnaires, reflection and discussion.
  • Learning Objectives
  • Audience
  • Training Considerations
  • Certification
  • Related Courses

Learning Objectives

  • To understand the difference between management and leadership and the link between these and running a service/leading a team.
  • How to evaluate a team's performance and the stages of team development.
  • The role of the employment contract: the expectations of managers and of staff.
  • The use and misuse of power, influence and authority.
  • The performance management cycle and the role of supervision, appraisal and performance management plans in promoting performance.

Target Audience

Anyone new to a management or supervisor's role, and anyone aspiring to such a role.

Training Considerations

Certification

Upon completion of the course, the delegates will receive a certificate of attendance.

Related Courses

Supervisory Skills for Team Leaders
Management Essentials
 
Introduction to Leadership & Management
COURSE OVERVIEW:
This course aims to prepare delegates for their first management role. The course has been designed to impart the skills and knowledge required to better manage oneself whilst line-managing another member of staff or a team. Aimed at first time managers or as a refresher for existing managers, this course covers the basics for all managers, provides a framework and structure for managers to assess their developing skills and is intended to create confidence in what can be an extremely challenging role.

COURSE CONTENT:
· The roles of a manager and a leader and the differences between them.
· Tranformational leadership and overview of other key leadership theories and styles.
· The importance of setting a clear vision.
· Evaluating a team's performance and development.
· The employment contract: what can a manager reasonably expect of a staff member and vice versa; what can each do if these expectations are not met?
· What's the difference between power, influence and authority? Using each and the consequences of getting it wrong.
· The performance management cycle.
· Using supervision to enhance performance.
· The role of the appraisal.
· Addressing performance issues; attitude, aptitude and ability.
· What can go wrong and what can you do about it.

METHODS OF DELIVERY:
This course will use a variety of training methods including: tutor presentation, small group work, questionnaires, reflection and discussion.


LEARNING OBJECTIVES
· To understand the difference between management and leadership and the link between these and running a service/leading a team.
· How to evaluate a team's performance and the stages of team development.
· The role of the employment contract: the expectations of managers and of staff.
· The use and misuse of power, influence and authority.
· The performance management cycle and the role of supervision, appraisal and performance management plans in promoting performance.

TARGET AUDIENCE
Anyone new to a management or supervisor's role, and anyone aspiring to such a role.

TRAINING CONSIDERATIONS


CERTIFICATION
Upon completion of the course, the delegates will receive a certificate of attendance.


RELATED COURSES
Supervisory Skills for Team Leaders
Management Essentials

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