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Facilitation Skills - NEW COURSE! Large groups of people can be very hard to organise as well as to control; a facilitator can help members of a group get to know each other and learn to cooperate. A skilled facilitator focuses the energy and thoughts of the various members on the task at hand. As a result, facilitation can be extremely useful in helping groups develop consensus on issues and achieve goals.
Facilitation has become a more important skill in recent times as many organisations have restructured, giving more power to a wider range of employees/stakeholders. Facilitation is, therefore, a critical skill for coordinating the ideas and contributions of diverse sets of people within organisations.
This course has been designed to provide participants with the opportunities to reflect upon and practice the skills required for effective facilitation.


Course Content



- Benefits of a facilitator and the "dos and don'ts"
- The facilitation process - setting up the meeting & the process, including agenda setting, desired outcomes and evaluation
- Key facilitation skills - active listening, rapport building and congruency
- Key facilitation tools - methods to engage the group and to ensure progress towards outcomes

Methods of Delivery



Ideas shower, feedback, discussion, tutor presentations, PowerPoint, flip chart work, questions and answers, group work, practice studies. Handouts will be provided by email.
  • Learning Objectives
  • Audience
  • Training Considerations
  • Certification
  • Related Courses

Learning Objectives

Learning outcomes:
  • The seven stages of facilitation
  • How to manage the group dynamics and individual behaviours that challenge the group or the facilitator
  • What good feedback looks like, how to feedback to group members and the importance of recognising, valuing and acknowledging
  • How to use questions appropriately in meetings including how to encourage creativity/new ideas
  • How to stretch and challenge participants positively
  • How to ensure that problems are identified and dealt with
  • What is meant by assertiveness and how to facilitate assertively
  • Target Audience

    Anyone responsible for facilitating meetings.

    Training Considerations

    Certification

    Upon completion of the course, the delegates will receive a certificate of attendance.

    Related Courses

    Assertiveness - Building Confidence
    Delegation and Time Management
     
    Facilitation Skills - NEW COURSE!
    Large groups of people can be very hard to organise as well as to control; a facilitator can help members of a group get to know each other and learn to cooperate. A skilled facilitator focuses the energy and thoughts of the various members on the task at hand. As a result, facilitation can be extremely useful in helping groups develop consensus on issues and achieve goals.
    Facilitation has become a more important skill in recent times as many organisations have restructured, giving more power to a wider range of employees/stakeholders. Facilitation is, therefore, a critical skill for coordinating the ideas and contributions of diverse sets of people within organisations.
    This course has been designed to provide participants with the opportunities to reflect upon and practice the skills required for effective facilitation.


    Course content:

    - Benefits of a facilitator and the "dos and don'ts"
    - The facilitation process - setting up the meeting & the process, including agenda setting, desired outcomes and evaluation
    - Key facilitation skills - active listening, rapport building and congruency
    - Key facilitation tools - methods to engage the group and to ensure progress towards outcomes



    Methods of delivery:

    Ideas shower, feedback, discussion, tutor presentations, PowerPoint, flip chart work, questions and answers, group work, practice studies. Handouts will be provided by email.


    LEARNING OBJECTIVES
    Learning outcomes:




    · The seven stages of facilitation
    · How to manage the group dynamics and individual behaviours that challenge the group or the facilitator
    · What good feedback looks like, how to feedback to group members and the importance of recognising, valuing and acknowledging
    · How to use questions appropriately in meetings including how to encourage creativity/new ideas
    · How to stretch and challenge participants positively
    · How to ensure that problems are identified and dealt with
    · What is meant by assertiveness and how to facilitate assertively

    TARGET AUDIENCE
    Anyone responsible for facilitating meetings.

    TRAINING CONSIDERATIONS



    CERTIFICATION
    Upon completion of the course, the delegates will receive a certificate of attendance.

    RELATED COURSES
    Assertiveness - Building Confidence
    Delegation and Time Management

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