Facilitation Skills - NEW COURSE!
Large groups of people can be very hard to organise as well as to control; a facilitator can help members of a group get to know each other and learn to cooperate. A skilled facilitator focuses the energy and thoughts of the various members on the task at hand. As a result, facilitation can be extremely useful in helping groups develop consensus on issues and achieve goals.
Facilitation has become a more important skill in recent times as many organisations have restructured, giving more power to a wider range of employees/stakeholders. Facilitation is, therefore, a critical skill for coordinating the ideas and contributions of diverse sets of people within organisations.
This course has been designed to provide participants with the opportunities to reflect upon and practice the skills required for effective facilitation.
- Benefits of a facilitator and the "dos and don'ts"
- The facilitation process - setting up the meeting & the process, including agenda setting, desired outcomes and evaluation
- Key facilitation skills - active listening, rapport building and congruency
- Key facilitation tools - methods to engage the group and to ensure progress towards outcomes
Methods of Delivery
Ideas shower, feedback, discussion, tutor presentations, PowerPoint, flip chart work, questions and answers, group work, practice studies. Handouts will be provided by email.
- Learning Objectives
- Training Considerations
- Related Courses
The seven stages of facilitationHow to manage the group dynamics and individual behaviours that challenge the group or the facilitatorWhat good feedback looks like, how to feedback to group members and the importance of recognising, valuing and acknowledgingHow to use questions appropriately in meetings including how to encourage creativity/new ideasHow to stretch and challenge participants positivelyHow to ensure that problems are identified and dealt with What is meant by assertiveness and how to facilitate assertively
Anyone responsible for facilitating meetings.
Upon completion of the course, the delegates will receive a certificate of attendance.
Assertiveness - Building Confidence
Delegation and Time Management