Project Worker Complex Needs/CWS
Complex Needs | 1 W2 |£16.64 per hour (incl. of Holiday Pay) | 2-3 months | Job Ref: BD9302 | Posted: 23/10/2025
Central Recruitment is currently recruiting for a Complex Needs Project Worker, to work in the Westminster area. The specialist short-stay service provides intensive support to individuals rough sleeping who do not have a clear local connection.
The successful candidate will be required to work 37.5 hours per week, working across Monday - Sunday on a rota basis, covering early (8AM - 4PM) and late (2PM - 10PM) shifts. Temporary cover is required for approximately 2 months. The pay rate for this role is £14.85 per hour, with £1.79 holiday pay, totalling £16.64 per hour.
In this position, you will be expected to;
- Hold a caseload of 6 key clients and conduct key working sessions resulting in short-term support plans
- Complete comprehensive risk and needs assessments
- Build strong relationships with individuals and professionals to ensure tailored, wraparound support
- Provide 1:1, group, and community support, including advocacy, life skills development, and confidence-building work
- Respond with compassion to the challenges of complex needs within a psychologically informed environment
- Respond to referrals promptly, using assessments as a foundation for building trust and showing a consistent support approach
- Enable people to move through services smoothly, removing barriers where possible
- Support clients to reconnect to their local authority areas, resettle into longer-term accommodation, or access other relevant services
- Apply specialist knowledge (e.g. around substance use or mental health) to risk assessments and safety planning
- Build positive working relationships with external partners and internal teams to support coordinated care
- Assist residents in claiming and maintaining benefits and managing rent responsibilities
- Carry out room checks and health & safety tasks with sensitivity, respecting personal space and experiences
- Monitor rent accounts with the housing team, following up on discrepancies
- Use trauma-informed approaches during housing management activities
Please note: this role involves lone working.
To apply for this role, you must have;
- Experience working with homelessness
- Experience helping people to identify personal goals and supporting them through a process of change
- Experience managing challenging situations in relation to people, including responding calmly to crisis and deal promptly, effectively and safely to complex situations
- Experience working in partnership with a range of individuals/agencies to coordinate activities and achieve positive outcomes
- Knowledge of financial support available to clients to ensure income maximisation, rent payment, and increased financial resilience
- Understanding of professional boundaries and their importance when delivering trauma-informed support
- A non-judgemental approach to working with multi-disadvantaged / complex needs clients and to promote a strengths-based approach
- Familiarity with IT applications and basic keyboard skills and the ability to maintain accurate records and manage own administrative tasks
Candidates should confirm their interest as soon as possible, with interviews scheduled shortly after and the successful candidate expected to start as soon as possible.
|