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Effective Minute Taking

COURSE OVERVIEW
This course will help staff to go through a step-by-step approach to producing effective minutes for meetings from local up to board level, as well as HR disciplinary meetings. You will be given templates to help you produce structured agendas and take notes effectively. Practical exercises will help you build confidence and put ideas into practice.

COURSE CONTENT
· Understanding the purpose and learning the different types of minutes and writing styles
· Understanding the duties and responsibilities of the Chair and minute taker and how to work in partnership
· Setting an agenda and using an agenda in practice
· Improving your listening skills, and using correct tone and professional language
· Sorting, selecting and summarising information effectively
· Learning techniques to identify and highlight important points in a clear concise language
· Learning when to interject
· Tackling common problems - finding out and remembering who each person is, not understanding, numbers and figures, importance of preparation, confidence, trying to record every word, and people talking too fast
· Dealing with jargon, technical language, grammar and punctuation professionally
· Understanding confidentiality and data protection

METHODS OF DELIVERY
This course is delivered using trainer presentation accompanied by handouts, and delegates are encouraged to contribute throughout. A range of methods are employed to maintain delegate engagement such as PowerPoint presentation, reference material, group work, flip chart work, subgroup work and group discussions.



LEARNING OBJECTIVES
· Save valuable time and gain confidence in your role as minute taker.
· Work in partnership effectively with the chair and colleagues when preparing the agenda, meeting papers and minutes.
· Recognise your own barriers to capturing key points
· Pick out key points from discussions
· To be able to produce a clear, concise set of minutes

TARGET AUDIENCE
Those wishing to improve their skills in minute taking to produce effective minutes for meetings from local up to board level, as well as HR disciplinary meetings.

TRAINING CONSIDERATIONS
You may want to bring a sample of minutes you have produced to review and refer to on the day.

CERTIFICATION
Upon completion of the course, the delegates will receive a certificate of attendance.


RELATED COURSES
Written Communication
Time Management
Chairing Meetings
Presentation Skills