Training Co-ordinator
£25,000 | Islington | Permanent | Immediate start
The Company
Central Training is national provider of specialist training solutions to organisations and individuals within the regulated and professional sectors of education, health, housing and social care.
We offer our training solutions in a number of fully accessible formats including traditional Face to Face training, Virtual Learning, eLearning and through an Open Course Public Programme. We also offer consultancy services related to organisational development including training planning.
The Role
During the first 6 months (probationary period) you will be employed as a Training Administrator. Once training and probation has been successfully completed, you will become a Training Coordinator and will play a key role in all aspects of the training life cycle, including; discussing requests with clients, liaison with associate trainers, scheduling and course tailoring, administration, invoicing and processing payments. The role requires a high level of customer engagement, complex administration, attention to detail and finance management.
Home Environment
Central Training's approach to remote working requires all employees to have access to an undisturbed private working space with excellent internet connectivity. Additionally, and for reasons including staff welfare, team working, performance management and efficient communications, staff will work in a virtual office throughout the day.
What we look for
We are seeking applicants with proven, practical experience in an administrative or operational role who can demonstrate:
" Proven experience managing administration within a professional office environment
" Exceptional interpersonal and customer service skills with a positive and personable approach
" Strong verbal and written communication skills
" Numerically confident with good attention to detail
" Exceptional organisation and time management skills
" Demonstrated IT competency, with practical experience using MS Office (including Excel) in a business setting
" Knowledge of web-based video conferencing platforms e.g. Zoom and Teams
" Reflective and analytical
" Commercially minded
" Self-driven and results-orientated
" Responsible and accountable
" Educated to degree level (or equivalent work experience)
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