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Compassionate Leadership (Half Day)
Duration Half Day
Course Overview Central Training's Compassionate Leadership course aims to equip managers with the skills to create psychologically safe and respectful working environments. The trainer will introduce key skills for leading with confidence and empathy, including facilitating productive conversations, supporting performance, motivating others, and managing conflict while building strong, effective relationships. Delegates will have the opportunity to engage with a course workbook and develop a personalised action plan to help embed their learning and apply it in their day-to-day leadership roles.
Learning Outcomes This course aims to equip delegates with the skills to:Understand the impact of leading with respectCreate psychologically safe, respectful environmentsUse strategies to prevent or de-escalate conflict Self-reflect and adjust to improve organisational outcomes Describe how brain physiology influences behaviourConsider how language and communication affects others
Methods of Delivery This highly interactive session combines PowerPoint presentation, group work, and facilitated discussion to meet all course objectives. The format provides a safe, open forum for participants to share perspectives and best practices, in line with company policy. The workbook will be used throughout for personal reflection and group activities.
- Course Content
- Audience
- Training Considerations
- Certification
- Related Courses
Course Content
- Emotional responses and communication under pressure
- Applying the universal rights model to create safe environments
- Conflict framework: planning and de-escalation
- Embedding organisational behaviours and values
Target Audience
This course is aimed at managers who wish to refresh or enhance their skills; those about to move into management; anyone who is currently in a supervisory role.
Training Considerations
There are no pre-training requirements for the course.
Certification
Delegates will receive a certificate on completion of this course.
Related Courses
Constructive Conversations for Managers Managing Grievances & Disciplinaries Managing Staff Stress & Poor Mental Health at Work Coaching & Mentoring for Managers
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