Professional Boundaries & Good Practice
Duration 1 day
This one-day training for support staff considers the fundamental principles of good practice in the support setting, providing an opportunity to define and reflect upon essential yet often poorly understood issues such as the meaning and purpose of professional boundaries, whistle blowing and safeguarding, personal disclosure and confidentiality within the client-worker relationship. The course could serve as an essential introduction to the meaning of good practice for new staff or a refresher.
This course is designed to provide delegates with the tools to: Understanding good practice and professionalism within a support setting Explore the meaning and purpose of boundaries Work within relevant legislation, codes of conduct and ethics Respond to personal disclosure Manage client-worker and inter-colleague boundaries Recognise their professional responsibilities when using social media
Methods of Delivery
The course is highly interactive and combines trainer presentations, PowerPoint and flipchart work with pairs work, small group work, large group discussions, exercises and quizzes.
- Course Content
- Training Considerations
- Related Courses
- Professional boundaries and good practice: definitions, importance and impact
- Legal and ethical frameworks and guidelines
- Broken boundaries and signs of boundary crossing
- Maintaining boundaries and the 'grey area' of boundary crossing
- Professional boundaries when using social media
- Inter-colleague boundaries
Both new and experienced support staff who will benefit from an opportunity to define and reflect on fundamental principles of professional boundaries and good practice.
Delegates should familiarise themselves with their organisation's whistleblowing, safeguarding, confidentiality and staff code of conduct policy documents.
The delegates will receive a certificate of attendance upon completion of the course.
Record Keeping & Report Writing
Equality & Diversity
GDPR, Confidentiality & Information Sharing