Assertiveness - Building Confidence
Assertiveness is an attitude of mind and a way of relating to others. It is a positive, optimistic attitude grounded in self-esteem, the value of respectful yet boundaried communication with others, and the ability to protect oneself from bullying, exploitation, attack and hostility. As well as examining differences between assertiveness, passivity and aggression, delegates will learn ways to increase their ability to be assertive in responding to challenges at work and home, recognise their rights, discover how to set effective boundaries, and know when and how to seek support.
This course is designed to cover: The theory of assertivenessPractical ways of being assertiveDifference between passivity, aggression, passive aggression and assertivenessThe value of clear boundariesSources of support
Methods of Delivery
The trainer uses an interactive mix of ice-breakers, role plays, group exercises and energisers to accompany trainer presentation. Delegates will be encouraged to work with their own situations and scenarios where assertiveness is required.
- Course Content
- Training Considerations
- Related Courses
- Assertiveness: definitions, techniques and skills
- Self-esteem, self-confidence and assertiveness
- The difference between assertiveness, passivity and aggression
- Personal rights, limits and boundaries
- Understand the value of clear boundaries
- Seeking support
People in a work setting regardless of role or function who need time and space to examine, learn and practice positive and assertive techniques for working with others effectively.
However, particular attention will be paid to being assertive within a social care context.
Delegates should consider their own cases where assertiveness skills have been required and be prepared to contribute these to inter-group learning.
Upon completion of the course, the delegates will receive a certificate of attendance.
Professional Boundaries & Good Practice
Stress - Positive Management Strategies