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Assertiveness - Building Confidence

Duration

1 day

Course Overview


Assertiveness is an attitude of mind and a way of relating to others. It is a positive, optimistic attitude grounded in self-esteem, the value of respectful yet boundaried communication with others, and the ability to protect oneself from bullying, exploitation, attack and hostility. As well as examining differences between assertiveness, passivity and aggression, delegates will learn ways to increase their ability to be assertive in responding to challenges at work and home, recognise their rights, discover how to set effective boundaries, and know when and how to seek support.

Learning Outcomes


This course is designed to cover:
  • The theory of assertiveness
  • Practical ways of being assertive
  • Difference between passivity, aggression, passive aggression and assertiveness
  • The value of clear boundaries
  • Sources of support

  • Methods of Delivery


    The trainer uses an interactive mix of ice-breakers, role plays, group exercises and energisers to accompany trainer presentation. Delegates will be encouraged to work with their own situations and scenarios where assertiveness is required.
    • Course Content
    • Audience
    • Training Considerations
    • Certification
    • Related Courses

    Course Content

    • Assertiveness: definitions, techniques and skills
    • Self-esteem, self-confidence and assertiveness
    • The difference between assertiveness, passivity and aggression
    • Personal rights, limits and boundaries
    • Understand the value of clear boundaries
    • Seeking support

    Target Audience

    People in a work setting regardless of role or function who need time and space to examine, learn and practice positive and assertive techniques for working with others effectively. However, particular attention will be paid to being assertive within a social care context.

    Training Considerations

    Delegates should consider their own cases where assertiveness skills have been required and be prepared to contribute these to inter-group learning.

    Certification

    Upon completion of the course, the delegates will receive a certificate of attendance.

    Related Courses

    Professional Boundaries & Good Practice
    Stress - Positive Management Strategies
     
    Assertiveness - Building Confidence
    Duration:1 day

    Course overview:
    Assertiveness is an attitude of mind and a way of relating to others. It is a positive, optimistic attitude grounded in self-esteem, the value of respectful yet boundaried communication with others, and the ability to protect oneself from bullying, exploitation, attack and hostility. As well as examining differences between assertiveness, passivity and aggression, delegates will learn ways to increase their ability to be assertive in responding to challenges at work and home, recognise their rights, discover how to set effective boundaries, and know when and how to seek support.

    Learning Outcomes:
    This course is designed to cover:
    · The theory of assertiveness
    · Practical ways of being assertive
    · Difference between passivity, aggression, passive aggression and assertiveness
    · The value of clear boundaries
    · Sources of support



    Methods of delivery:
    The trainer uses an interactive mix of ice-breakers, role plays, group exercises and energisers to accompany trainer presentation. Delegates will be encouraged to work with their own situations and scenarios where assertiveness is required.

    LEARNING OBJECTIVES
    · Assertiveness: definitions, techniques and skills
    · Self-esteem, self-confidence and assertiveness
    · The difference between assertiveness, passivity and aggression
    · Personal rights, limits and boundaries
    · Understand the value of clear boundaries
    · Seeking support

    TARGET AUDIENCE
    People in a work setting regardless of role or function who need time and space to examine, learn and practice positive and assertive techniques for working with others effectively.
    However, particular attention will be paid to being assertive within a social care context.

    TRAINING CONSIDERATIONS
    Delegates should consider their own cases where assertiveness skills have been required and be prepared to contribute these to inter-group learning.

    CERTIFICATION
    Upon completion of the course, the delegates will receive a certificate of attendance.

    RELATED COURSES
    Professional Boundaries & Good Practice
    Stress - Positive Management Strategies

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