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Influencing & Negotiation Skills

Course Overview



Central Training's Influencing & Negotiating Skills training explores the differences between negotiating and influencing and when and how to use each. It is designed to be experiential and to assist delegates to reflect upon their current skills and abilities with a view to developing them further in order to achieve organisational and personal goals.

Learning Outcomes



By the end of this course delegate will have covered:
  • Definitions of negotiating and influencing
  • When and when not to use each
  • The importance of having constructive conversations: rights, responsibilities and outcomes
  • Understanding the importance of valuing and respecting ourselves and others
  • The 6 principles of influencing
  • Rapport: what is it and how to develop it, including the importance of empathy
  • Assertiveness: definition and how to convey confidence to others
  • Saying No
  • Giving Feedback
  • Negotiating: styles of negotiation, self-reflection and the stages

  • Methods of Delivery



    Attendees are provided with course handouts for use on the day and for future reference. The trainer uses a variety of visual presentation, flipchart work, plenary discussion and subgroup work to ensure that all course objectives are met, while providing a safe, open forum for delegates to exchange views and practices.
    • Course Content
    • Audience
    • Training Considerations
    • Certification
    • Related Courses

    Course Content

    • The differences between negotiating and influencing
    • The 6 principles of influencing
    • Developing rapport
    • What to consider in order to be assertive at work and thus influence others
    • Giving feedback
    • Negotiation styles and the stages of negotiation

    Target Audience

    Anyone working within the health, housing, educational and social care sectors who wish to develop the skills of influencing and negotiation

    Training Considerations

    There are no pre-training requirements for this course.

    Certification

    Upon completion of the course, the delegates will receive a certificate of attendance.

    Related Courses

    Assertiveness
    Constructive Conversations
    Communication: Giving & Recieving Feedback
     
    Influencing & Negotiation Skills
    COURSE OVERVIEW:

    Central Training's Influencing & Negotiating Skills training explores the differences between negotiating and influencing and when and how to use each. It is designed to be experiential and to assist delegates to reflect upon their current skills and abilities with a view to developing them further in order to achieve organisational and personal goals.

    Learning Outcomes:

    By the end of this course delegate will have covered:
    ·Definitions of negotiating and influencing
    ·When and when not to use each
    ·The importance of having constructive conversations: rights, responsibilities and outcomes
    ·Understanding the importance of valuing and respecting ourselves and others
    ·The 6 principles of influencing
    ·Rapport: what is it and how to develop it, including the importance of empathy
    ·Assertiveness: definition and how to convey confidence to others
    ·Saying No
    ·Giving Feedback
    ·Negotiating: styles of negotiation, self-reflection and the stages



    METHODS OF DELIVERY:

    Attendees are provided with course handouts for use on the day and for future reference. The trainer uses a variety of visual presentation, flipchart work, plenary discussion and subgroup work to ensure that all course objectives are met, while providing a safe, open forum for delegates to exchange views and practices.


    LEARNING OBJECTIVES
    ·The differences between negotiating and influencing
    ·The 6 principles of influencing
    ·Developing rapport
    ·What to consider in order to be assertive at work and thus influence others
    ·Giving feedback
    ·Negotiation styles and the stages of negotiation

    TARGET AUDIENCE
    Anyone working within the health, housing, educational and social care sectors who wish to develop the skills of influencing and negotiation

    TRAINING CONSIDERATIONS
    There are no pre-training requirements for this course.

    CERTIFICATION
    Upon completion of the course, the delegates will receive a certificate of attendance.

    RELATED COURSES
    Assertiveness
    Constructive Conversations
    Communication: Giving & Recieving Feedback

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