Off the shelf and tailored courses and programmes

 
Influencing & Negotiation Skills

Course Overview


Negotiation is practiced by everyone in a variety of day-to-day functions and more formal negotiation is an important function in many people-related roles. Negotiation is a skill and styles can be learned and improved to deliver win-win outcomes.

Learning Outcomes

  • The principles and stages of negotiation
  • Negotiation styles
  • The role of communication
  • Challenges, objections and conflict
  • Win-win outcomes
  • Skills practice

Methods of Delivery


This course requires full delegate participation to maximise the intra-group learning, to support direction from the trainer. A range of methods are employed to maintain delegate engagement such as PowerPoint presentation, reference material, group work, flipchart work, subgroup work and group discussions.
  • Course Content
  • Audience
  • Training Considerations
  • Certification
  • Related Courses

Course Content

  • To understand the processes and psychology of successful negotiation
  • To evaluate a range of negotiation styles
  • To develop strategies around challenges and conflict
  • To devise an approach to deliver win-win outcomes in negotiation

Target Audience

This course is open for all individuals as informal negotiation is relevant across roles. Delegates with responsibility for negotiation, mediation contracts or broader professional relations will benefit from its relevance to their formal negotiation function.

Training Considerations

Delegates should complete the required pre-learning questionnaire, and bring examples of negotiation scenarios for discussion on the course.

Certification

Upon completion of the course, the delegates will receive a certificate of attendance.

Related Courses

Communication Skills
 
Influencing & Negotiation Skills
COURSE OVERVIEW:
Negotiation is practiced by everyone in a variety of day-to-day functions and more formal negotiation is an important function in many people-related roles. Negotiation is a skill and styles can be learned and improved to deliver win-win outcomes.

Learning Outcomes:
· The principles and stages of negotiation
· Negotiation styles
· The role of communication
· Challenges, objections and conflict
· Win-win outcomes
· Skills practice

METHODS OF DELIVERY:
This course requires full delegate participation to maximise the intra-group learning, to support direction from the trainer. A range of methods are employed to maintain delegate engagement such as PowerPoint presentation, reference material, group work, flipchart work, subgroup work and group discussions.


LEARNING OBJECTIVES
· To understand the processes and psychology of successful negotiation
· To evaluate a range of negotiation styles
· To develop strategies around challenges and conflict
· To devise an approach to deliver win-win outcomes in negotiation

TARGET AUDIENCE
This course is open for all individuals as informal negotiation is relevant across roles. Delegates with responsibility for negotiation, mediation contracts or broader professional relations will benefit from its relevance to their formal negotiation function.

TRAINING CONSIDERATIONS
Delegates should complete the required pre-learning questionnaire, and bring examples of negotiation scenarios for discussion on the course.

CERTIFICATION
Upon completion of the course, the delegates will receive a certificate of attendance.

RELATED COURSES
Communication Skills

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