Personalisation for Frontline Staff
Duration 1 day
The Department of Health describes personalisation as a social care approach according to which "every person who receives support, whether provided by statutory services or funded by themselves, will have choice and control over the shape of that support in all care settings". This classroom based, tutor-led course will provide an understanding of the background to personalisation as well as the practical implications for services. Delegates will have the opportunity to reflect on their own ways of working and to consider how the personalisation agenda may impact positively on their practice.
- Introduction to the concept of personalisation
- A brief history of services - from institutionalisation to personalisation
- The social model of disability
- The wider context: universal services, early intervention and prevention, social capital and choice and control
- The self-directed support model and the underlying principles
- 7 steps to self-directed support
- The barriers to personalisation and how to overcome them
- The benefits of personalisation to the individual receiving services
Methods of Delivery
The course will use a variety of delivery methods including discussion, group work, video and case studies.
- Course Content
- Training Considerations
- Related Courses
- To understand what personalisation means and its origin
- To be familiar with legislation, policy and theory influencing the personalisation agenda
- Awareness of the possible benefits of and barriers to personalisation
- To understand the self-directed support model of care
- To acquire and practice skills in supporting an individual through the process
This course is aimed at all frontline staff working in social care.
Delegates should be aware of their local procedures and policies in this area.
The delegates will receive a certificate of attendance upon completion of the course.
Care Act 2014 - An Overview
Personalisation for Managers