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Management & Leadership: An Introduction

Duration

1 day

Course Overview


This course aims to prepare delegates for their first management/supervisory role and create confidence in what can be an extremely challenging job. It has been designed to impart the skills and knowledge required to better manage oneself whilst line-managing members of staff or a team. Aimed at first time managers or as a refresher for those already in the role, this course covers the basic skills required in management while providing a framework and structure for assessing their developing skills.

Learning Outcomes


This course aims to provide delegates with the skills to:
  • Understand the difference between management and leadership
  • Evaluate a team's performance and the stages of team development.
  • Utilise the employment contract
  • Consider the use and misuse of power, influence, and authority
  • Promote performance through a variety of methods

  • Methods of Delivery


    This course will use a variety of training methods including: tutor presentation, small group work, questionnaires, reflection and discussion.
    • Course Content
    • Audience
    • Training Considerations
    • Certification
    • Related Courses

    Course Content

    • Managers and leaders: skills associated with each role and their difference
    • Evaluating team development and performance
    • The employment contract and reasonable expectations from staff members
    • Power, influence and authority: differences in application and approach
    • The performance management cycle and the role of appraisals
    • Addressing performance issues: attitude, aptitude, and ability

    Target Audience

    Anyone new to a management or supervisor's role, and anyone aspiring to such a role.

    Training Considerations

    There are no pre-training requirements for this course.

    Certification

    Upon completion of the course, the delegates will receive a certificate of attendance.

    Related Courses

    Coaching & Mentoring for Managers
    Supervisory Skills for Team Leaders
    Managing and Motivating High-Performing Teams
    Managing Appraisals and Effective Supervision
     
    Management & Leadership: An Introduction
    Duration: 1 day

    Course overview:
    This course aims to prepare delegates for their first management/supervisory role and create confidence in what can be an extremely challenging job. It has been designed to impart the skills and knowledge required to better manage oneself whilst line-managing members of staff or a team. Aimed at first time managers or as a refresher for those already in the role, this course covers the basic skills required in management while providing a framework and structure for assessing their developing skills.

    Learning outcomes:
    This course aims to provide delegates with the skills to:
    · Understand the difference between management and leadership
    · Evaluate a team's performance and the stages of team development.
    · Utilise the employment contract
    · Consider the use and misuse of power, influence, and authority
    · Promote performance through a variety of methods



    Methods of delivery:
    This course will use a variety of training methods including: tutor presentation, small group work, questionnaires, reflection and discussion.

    LEARNING OBJECTIVES
    · Managers and leaders: skills associated with each role and their difference
    · Evaluating team development and performance
    · The employment contract and reasonable expectations from staff members
    · Power, influence and authority: differences in application and approach
    · The performance management cycle and the role of appraisals
    · Addressing performance issues: attitude, aptitude, and ability

    TARGET AUDIENCE
    Anyone new to a management or supervisor's role, and anyone aspiring to such a role.

    TRAINING CONSIDERATIONS
    There are no pre-training requirements for this course.

    CERTIFICATION
    Upon completion of the course, the delegates will receive a certificate of attendance.


    RELATED COURSES
    Coaching & Mentoring for Managers
    Supervisory Skills for Team Leaders
    Managing and Motivating High-Performing Teams
    Managing Appraisals and Effective Supervision

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