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Managing Sickness and Absence
Course Overview
Central Training's Managing Sickness and Absence course aims to equip delegates with the skills, knowledge and confidence to manage sickness absence fairly, consistently, and in line with organisational policy and legal requirements. The course supports managers to promote employee wellbeing, recognise and respond to stress at an early stage, and handle absence-related conversations effectively. Delegates will have the opportunity to reflect on current practice, explore common challenges, and develop clear, workable approaches to improving attendance and supporting staff health.
Learning Outcomes
This course aims to equip delegates with the skills to:Promote a healthy, supportive work environmentUnderstand how management style affects team wellbeing Recognise stress, its causes and when to signpost supportDevelop and implement management plans for staff under stressManage short-term, long-term and unauthorised absenceConduct effective Return to Work interviewsUnderstand responsibilities around reasonable adjustments and disabilityRecord and communicate absence appropriately with HR and senior managers
Methods of Delivery
The course uses an interactive, learner-centred approach, drawing on delegates' experience and encouraging active participation throughout the day. Learning methods include facilitated discussion, practical exercises, group work, role play, and case studies, all supported by expert trainer input in a safe and supportive environment.
- Course Content
- Audience
- Training Considerations
- Certification
- Related Courses
Course Content
- Building a healthy, productive workplace culture
- Understanding the link between management style and team wellbeing
- Identifying and managing stress in the workplace
- Creating practical management plans to support staff
- Differentiating short-term, long-term, and unauthorised absence
- Planning and conducting effective Return to Work interviews
- Legal responsibilities: reasonable adjustments and disability considerations
- Recording and communicating effectively with HR and senior managers
Target Audience
Supervisors and managers who have first line responsibility managing sickness and absence.
Training Considerations
There are no pre-training requirements for this course.
Certification
The delegates will receive a certificate of attendance upon completion of the course.
Related Courses
Investigation Skills: Grievances and Disciplinaries Managing Staff Stress and Poor Mental Health at Work Management & Leadership: An Introduction Managing Challenging Conversations for Managers Performance Management
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