Off the shelf and tailored courses and programmes

 
Managing Stressed Staff

Duration

1 day

Course Overview


This course examines stress in the workplace and defines acceptable/good stress, and toxic stress. It covers the causes of work-related stress, its signs and symptoms, and the treatment, support and self-help that are available. The course also refers to the HSE Management Standards and the importance of early intervention; disclosure at work; support and reasonable adjustments; the role of the manager; how to hold sensitive conversations; and what to do when performance becomes an issue.

Learning Outcomes


This course is designed to cover:
  • The causes and signs of work-related stress
  • A range of strategies for supporting stressed staff
  • Key skills for holding sensitive conversations

  • Methods of Delivery


    This course is very interactive and is designed to give delegates a good overview of the key issues on the agenda. The trainer will employ a mix of group work, case studies, and visual presentation throughout the day.
    • Course Content
    • Audience
    • Training Considerations
    • Certification
    • Related Courses

    Course Content

    • Work-related stress and other mental health problems: definitions
    • Causes, symptoms, treatment, support and self-help
    • The role of the manager and the HSE Management Standards
    • The importance of early intervention and reasonable adjustments
    • Disclosure issues and holding sensitive conversations
    • Managing absence and performance issues

    Target Audience

    This course is relevant to managers or HR staff who wish to gain more skills or re-fresh their knowledge on managing staff who are stressed.

    Training Considerations

    Mental Health Awareness as well as Management Skills training would be useful but is not necessary.

    Certification

    The delegates will receive a certificate of attendance upon completion of the course.

    Related Courses

    Mental Health, Wellbeing and Self-Care at Work: A Practical Workshop for Staff
    Mental Health Awareness
    Performance Management
    Managing Appraisals and Effective Supervision
    Delegation & Time Management
     
    Managing Stressed Staff
    DURATION: 1 day

    COURSE OVERVIEW:
    This course examines stress in the workplace and defines acceptable/good stress, and toxic stress. It covers the causes of work-related stress, its signs and symptoms, and the treatment, support and self-help that are available. The course also refers to the HSE Management Standards and the importance of early intervention; disclosure at work; support and reasonable adjustments; the role of the manager; how to hold sensitive conversations; and what to do when performance becomes an issue.

    LEARNING OUTCOMES:
    This course is designed to cover:
    · The causes and signs of work-related stress
    · A range of strategies for supporting stressed staff
    · Key skills for holding sensitive conversations



    METHODS OF DELIVERY:
    This course is very interactive and is designed to give delegates a good overview of the key issues on the agenda. The trainer will employ a mix of group work, case studies, and visual presentation throughout the day.

    LEARNING OBJECTIVES
    · Work-related stress and other mental health problems: definitions
    · Causes, symptoms, treatment, support and self-help
    · The role of the manager and the HSE Management Standards
    · The importance of early intervention and reasonable adjustments
    · Disclosure issues and holding sensitive conversations
    · Managing absence and performance issues


    TARGET AUDIENCE
    This course is relevant to managers or HR staff who wish to gain more skills or re-fresh their knowledge on managing staff who are stressed.

    TRAINING CONSIDERATIONS
    Mental Health Awareness as well as Management Skills training would be useful but is not necessary.

    CERTIFICATION
    The delegates will receive a certificate of attendance upon completion of the course.



    RELATED COURSES
    Mental Health, Wellbeing and Self-Care at Work: A Practical Workshop for Staff
    Mental Health Awareness
    Performance Management
    Managing Appraisals and Effective Supervision
    Delegation & Time Management

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