Managing Stressed Staff
Duration 1 day
This course examines stress in the workplace and defines acceptable/good stress, and toxic stress. It covers the causes of work-related stress, its signs and symptoms, and the treatment, support and self-help that are available. The course also refers to the HSE Management Standards and the importance of early intervention; disclosure at work; support and reasonable adjustments; the role of the manager; how to hold sensitive conversations; and what to do when performance becomes an issue.
This course is designed to cover: The causes and signs of work-related stress A range of strategies for supporting stressed staff Key skills for holding sensitive conversations
Methods of Delivery
This course is very interactive and is designed to give delegates a good overview of the key issues on the agenda. The trainer will employ a mix of group work, case studies, and visual presentation throughout the day.
- Course Content
- Training Considerations
- Related Courses
- Work-related stress and other mental health problems: definitions
- Causes, symptoms, treatment, support and self-help
- The role of the manager and the HSE Management Standards
- The importance of early intervention and reasonable adjustments
- Disclosure issues and holding sensitive conversations
- Managing absence and performance issues
This course is relevant to managers or HR staff who wish to gain more skills or re-fresh their knowledge on managing staff who are stressed.
Mental Health Awareness as well as Management Skills training would be useful but is not necessary.
The delegates will receive a certificate of attendance upon completion of the course.
Mental Health, Wellbeing and Self-Care at Work: A Practical Workshop for Staff
Mental Health Awareness
Managing Appraisals and Effective Supervision
Delegation & Time Management