Personal Safety, Lone Working and Breakaway Techniques
Duration 1 day
Central Training's Personal Safety, Lone Working and Breakaway Techniques training is designed to ensure front line workers are aware of the risks associated with lone working, know how to de-escalate potentially volatile situations and manage their personal safety with foresight and planning.
The Breakaway Techniques session will incorporate appropriate and effective physical skills for the purpose of breaking away and defending against different types of physical assault.
This course is designed to equip delegates with: Knowledge and confidence in managing challenging situations An understanding of how gender, race and status might affect an individual's experience of violence Awareness of the factors that might support or undermine the ability to deal with violent situations The skills to respond to violence and aggression in an appropriate way Ways to employ the principles of self-defence to breakaway from violent situations
Methods of Delivery
This training is highly interactive and employs physical demonstrations, group work, presentations and questionnaires. Delegates are provided with comprehensive learner notes to facilitate learning.
- Course Content
- Training Considerations
- Related Courses
- The Personal Safety Model: theory and implications
- Universal greeting and strategies to quickly build rapport with customers
- Effective risk assessing of situations and environments
- How to de-escalate difficult and dangerous situations
- Use of self-defence to breakaway from violent situations if de-escalation fails
- Relevant common and criminal law in relation to reasonable force
All front line staff who could potentially come into contact with challenging behaviour or difficult situations.
Delegates are required to complete and sign the 'Safe to Practice' questionnaire, wear appropriate clothes and footwear and be prepared to remove any jewellery.
Upon completion of the course, delegates will receive a certificate of attendance.
Challenging Behaviour: Managing and Responding