Large groups of people can be very hard to organise and control; a facilitator can help members of a group get to know each other and learn to cooperate. A skilled facilitator focuses the energy and thoughts of the various members on the task at hand. As a result, facilitation can be extremely useful in helping groups develop consensus on issues and achieve goals.
Facilitation has become a more important skill in recent times as many organisations have restructured, giving more power to a wider range of employees/stakeholders. Facilitation is, therefore, a critical skill for coordinating the ideas and contributions of diverse sets of people within organisations.
This course has been designed to provide participants with the opportunities to reflect upon and practice the skills required for effective facilitation.
By the end of this course delegates will have covered:
- The seven stages of facilitation
- How to manage group dynamics and individual behaviours
- Good feedback and the importance of recognising, valuing and acknowledging
- The use of questions including how to encourage creativity/new ideas
- How to ensure that problems are identified and dealt with
- Assertiveness and how to facilitate assertively
Methods of Delivery
Ideas shower, feedback, discussion, tutor presentations, PowerPoint, flip chart work, questions and answers, group work, practice studies. Handouts will be provided by email.
- Course Content
- Training Considerations
- Related Courses
Facilitation: definitions and benefits The dos and don'ts of a facilitator The facilitation process: setting up, outcomes, agenda, and evaluation Facilitator skills: active listening, rapport building and congruency Facilitation tools and methods: engaging the group and ensuring outcomes
Anyone responsible for facilitating meetings.
There are no pre-training requirements for this course.
Upon completion of the course, the delegates will receive a certificate of attendance.
Assertiveness - Building Confidence
Delegation and Time Management