Managing Probations and Effective Goal-Setting
This training has been designed for managers who are either new to supervising and managing staff or who require a refresher/update to their current skills/experience. It will be delivered in accordance with prevailing best practice and legislation. The course seeks to define what is meant by the probationary period and to consider how to manage performance during this time. Through this exploration managers will be enabled to understand: the importance of clarifying standards and expectations with staff; how to support staff positively to achieve their best. It will make reference to supervision and appraisal processes and how these link to the performance management cycle but will not address these processes in detail.
This course aims to provide delegates with the skills to: Understand what is meant by probation and performance/underperformance Create overt and articulated standards Recognise the importance of giving feedback to staff Give feedback assertively and capture feedback given Identify the key signs that someone may have a performance issue Produce clear and comprehensive SMART objectives
Methods of Delivery
The trainer will use a mixture of presentations, screen sharing, breakout rooms, small and whole group discussion, self-directed learning, videos and handouts.
- Course Content
- Training Considerations
- Related Courses
- The probationary period and performance management
- A Manager's responsibilities during this period
- Work standards
- Behaviours and issues that Managers may find challenging
- Giving feedback: where and how and impact on well-being
- SMART objectives and the role of the performance improvement plan
Managers who wish to refresh or enhance their skills; those about to move into management; anyone who is currently in a senior role within a team.
There are no pre-training requirements for this course.
Upon completion of the course, the delegates will receive a certificate of attendance.
Supervision & Appraisal Skills
Delegation & Time Management