Welfare Benefits: An Introduction
Duration 1 day
Central Training's Welfare Benefits: An Introduction course covers the different groups of benefits including means-tested, contributory, and disability benefits. The course provides real case examples of some of the issues that can arise within the legacy benefits system and gives an overview of Universal Credit (UC). The trainer aims to give delegates a basic but detailed level of knowledge of the complex benefits system and gives a brief introduction to further aspects of the field and training needs including claiming Personal Independence Payment (PIP) and understanding Universal Credit.
By the end of this course, delegates will have covered: The benefits system Means-testing Identifying the relevant group for individual benefits Principles of Universal Credit Problem solving and asking for help Signposting Awareness of own further training needs
Methods of Delivery
This course is delivered via Central Training's Virtual Learning Environment. The trainer utilises online / power-point presentation with activities & discussions.
- Course Content
- Training Considerations
- Related Courses
- What is means-testing
- Different groups of benefits
- The 'mapping' of means-testing
- Introduction to Universal Credit
- Introduction to eligibility for disability benefits
- How to problem solve
Frontline staff, volunteers with no experience / newly appointed advisers with little or no working knowledge of the benefits system.
An interest in benefits work / understanding the benefits system
Upon completion of the course, the delegates will receive a certificate of attendance.