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Welfare Benefits: An Introduction

Duration

1 day

Course Overview



The course looks at the different groups of benefits e.g. means-tested; contributory; and disability benefits and provides real case examples of some of the issues that can arise within the legacy benefits system, in addition to an overview of Universal Credit (UC). Candidates will gain a basic but detailed level of knowledge about the complex benefits system and be introduced to aspects of the field that they may wish to develop their knowledge around in more detail, e.g. an intermediate course on claiming Personal Independence Payment (PIP) or understanding Universal Credit.


Learning Outcomes


By the end of this course, delegates will have covered:
  • The benefits system
  • Means testing
  • Ability to identify which relevant group for individual benefits
  • Principles of UC
  • How to problem solve / ask for help
  • Where to signpost
  • Awareness of own further training needs

  • Methods of Delivery



    This course is delivered via Central Training's Virtual Learning Environment. The trainer utilises online / power-point presentation with activities & discussions.
    • Course Content
    • Audience
    • Training Considerations
    • Certification
    • Related Courses

    Course Content

    • Different groups of benefits and means-testing
    • The 'mapping' of means-testing
    • Introduction to UC
    • Most common benefit scenarios
    • Introduction to eligibility for disability benefits
    • How to problem solve

    Target Audience

    Frontline staff, volunteers with no experience / newly appointed advisers with little or no working knowledge of the benefits system.

    Training Considerations

    There are no pre-training requirements for this course.

    Certification

    Upon completion of the course, the delegates will receive a certificate of attendance.

    Related Courses

    Universal Credit
     
    Welfare Benefits: An Introduction
    Duration: 1 day

    Course overview:

    The course looks at the different groups of benefits e.g. means-tested; contributory; and disability benefits and provides real case examples of some of the issues that can arise within the legacy benefits system, in addition to an overview of Universal Credit (UC). Candidates will gain a basic but detailed level of knowledge about the complex benefits system and be introduced to aspects of the field that they may wish to develop their knowledge around in more detail, e.g. an intermediate course on claiming Personal Independence Payment (PIP) or understanding Universal Credit.


    Learning outcomes:
    By the end of this course, delegates will have covered:
    · The benefits system
    · Means testing
    · Ability to identify which relevant group for individual benefits
    · Principles of UC
    · How to problem solve / ask for help
    · Where to signpost
    · Awareness of own further training needs



    Methods of delivery:

    This course is delivered via Central Training's Virtual Learning Environment. The trainer utilises online / power-point presentation with activities & discussions.


    LEARNING OBJECTIVES
    · Different groups of benefits and means-testing
    · The 'mapping' of means-testing
    · Introduction to UC
    · Most common benefit scenarios
    · Introduction to eligibility for disability benefits
    · How to problem solve


    TARGET AUDIENCE
    Frontline staff, volunteers with no experience / newly appointed advisers with little or no working knowledge of the benefits system.

    TRAINING CONSIDERATIONS
    There are no pre-training requirements for this course.

    CERTIFICATION
    Upon completion of the course, the delegates will receive a certificate of attendance.

    RELATED COURSES
    Universal Credit

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