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Volunteer Management: An Introduction

Course Overview



Volunteering is a two-way exchange of skills and experience, which if managed well, will provide multiple benefits for the volunteers and the community organisations they volunteer with. This one-day course will help volunteer organisers to understand the reasons why people volunteer and the role the volunteer plays from a community perspective. The course also looks at what constitutes good practice in relation to the recruitment and management of volunteers, how to 'look after' your volunteer's interests and the legal aspects of working with volunteers.

Learning Outcomes


This course aims to equip delegates with the skills to:
  • Understand the benefits of working with volunteers
  • Know how to recruit volunteers and look after them successfully
  • Identify the legal issues of working with volunteers
  • Apply good practice and professional boundaries in managing & retaining volunteers
  • Access further information about working with volunteers

  • Methods of Delivery


    Tutor presentation; group discussion, working in pairs and small groups, short videos.

    • Course Content
    • Audience
    • Training Considerations
    • Certification
    • Related Courses

    Course Content

    • Managing Volunteers: legal framework and guidelines
    • Motivating factors that encourage volunteering
    • The community benefits of utilising volunteers
    • Good practice in the recruitment and management of volunteers
    • Making the volunteers input relevant to their interest
    • Looking after your volunteers as a retention strategy
    • Signposting and further information

    Target Audience

    Anyone who has a role in recruiting, managing or coordinating volunteers or are looking to establish volunteer schemes in the work place

    Training Considerations

    All delegates should be familiar with their organisation's Volunteer Code of Conduct.

    Certification

    Upon completion of the course, delegates will receive a certificate of attendance.

    Related Courses

    Introduction to Leadership and Management
    Interviewing Skills
    Personal Safety, Lone Working and Breakaway Techniques
     
    Volunteer Management: An Introduction
    Course overview:

    Volunteering is a two-way exchange of skills and experience, which if managed well, will provide multiple benefits for the volunteers and the community organisations they volunteer with. This one-day course will help volunteer organisers to understand the reasons why people volunteer and the role the volunteer plays from a community perspective. The course also looks at what constitutes good practice in relation to the recruitment and management of volunteers, how to 'look after' your volunteer's interests and the legal aspects of working with volunteers.

    Learning outcomes:
    This course aims to equip delegates with the skills to:
    · Understand the benefits of working with volunteers
    · Know how to recruit volunteers and look after them successfully
    · Identify the legal issues of working with volunteers
    · Apply good practice and professional boundaries in managing & retaining volunteers
    · Access further information about working with volunteers



    Methods of delivery:
    Tutor presentation; group discussion, working in pairs and small groups, short videos.



    LEARNING OBJECTIVES
    · Managing Volunteers: legal framework and guidelines
    · Motivating factors that encourage volunteering
    · The community benefits of utilising volunteers
    · Good practice in the recruitment and management of volunteers
    · Making the volunteers input relevant to their interest
    · Looking after your volunteers as a retention strategy
    · Signposting and further information


    TARGET AUDIENCE
    Anyone who has a role in recruiting, managing or coordinating volunteers or are looking to establish volunteer schemes in the work place

    TRAINING CONSIDERATIONS
    All delegates should be familiar with their organisation's Volunteer Code of Conduct.

    CERTIFICATION
    Upon completion of the course, delegates will receive a certificate of attendance.

    RELATED COURSES
    Introduction to Leadership and Management
    Interviewing Skills
    Personal Safety, Lone Working and Breakaway Techniques

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