Universal Credit: Update and Overview
Duration 1 day
Central Training's Universal Credit: Update & Overview course aims to give an overview of Universal Credit (UC) and the "managed migration" of legacy benefits to UC. This session is aimed at frontline workers who support clients to claim and maintain UC and it aims to cover the key points that those supporting UC claimants need to be aware of. Finally the candidates will have the opportunity to discuss and work on case studies related to different areas of UC, including managed migration, maximising entitlement and maintaining a claim for those with complex needs.
This course aims to equip candidates with the skills to better understand: How to make and maintain a UC claim The migration process and who needs to claim Risk levels of advice and signposting The work capability process and work capability status
Methods of Delivery
Participants will be trained as a group, using a PowerPoint presentation and supporting notes. Questions and comments will be encouraged, and
Learning Outcomes will be supported by case studies.
- Course Content
- Training Considerations
- Related Courses
- Universal credit: claiming and maintaining
- Voluntary migration to UC
- Managed migration timetable
- Calculating UC and maximising entitlement
- UC and work capability
- UC and claimants with complex needs
This course is aimed at frontline workers who support service users who may need to claim Universal Credit or require support to maintain their claim.
There are no pre training requirements for this course, although basic knowledge of the Legacy system will be an advantage to participants.
Delegates will receive a certificate of attendance upon completion of this course.
ESA & PIP