Professional Boundaries for Managers
This course provides a safe space for Managers and Supervisors to consider the responsibilities they have for promoting and maintaining boundaries within their teams (in accordance with organisational expectations and related policies).
It recognises that managing and supervising can be challenging and has been designed to help delegates reflect upon the skills and knowledge required to manage oneself and role model best practice whilst line-managing a team.
This one-day virtual training session considers the fundamental principles of good practice and provides an opportunity to define and reflect upon essential themes such as the meaning and purpose of professional boundaries, whistle blowing and safeguarding, personal disclosure and confidentiality within the client-worker and staff-staff relationships.
- An understanding of what is meant by boundaries and good practice
- What do we mean by Autocratic, Consultative, Democratic and Laissez Faire management styles: when to use them and their relationship to boundaries at work
- An exploration of the meaning and purpose of boundaries
- An understanding of key responsibilities under safeguarding and whistleblowing, Mental Capacity Act and risk management procedures
- An exploration of the complex issues surrounding the personal disclosure, touch and friendships
- How to identify and manage inter-colleague boundaries
Methods of Delivery
The course is highly interactive and combines trainer presentations, screen sharing of slides, small group work in breakout rooms, whole group discussion and reflection, case studies, scenarios - some of which will involve self-directed learning.
- Course Content
- Training Considerations
- Related Courses
- Defining good practice and boundaries
- Understanding why professional boundaries are important
- Management Styles and their relationship to boundaries
- Duty of Care, the Mental Capacity Act, Safeguarding, managing risk and whistleblowing
- Broken boundaries, spotting boundary crossings
- Maintaining boundaries
- The 'grey area' of boundary crossings
- Inter-colleague boundaries
Managers of Services and their Seniors
Delegates should familiarise themselves with their organisation's whistleblowing, safeguarding, confidentiality and staff code of conduct policy documents.
Upon completion of the course, the delegates will receive a certificate of attendance.
Safeguarding for Managers
Professional Boundaries, GDPR, and Good Practice for frontline staff