| Sanctuary Advice Worker
Female Only Complex Needs | 1 NW1 |£12.83 per hour (incl. of Holiday Pay) | 3-4 months | Job Ref: BD7837 | Posted: 29/11/2021
Central is currently recruiting for a Sanctuary Advice Worker, to work in the Westminster area in a hostel for homeless women with low to medium support needs. The service supports women affected by substance misuse, unemployment, domestic violence and mental health issues and aims to help towards independent living.
The successful candidate will be required to work 40 hours per week, working across Monday - Sunday on a rota basis covering early (8AM - 4:30PM), late (1PM - 9:30PM) and waking night shifts (9PM - 8:30AM). The successful candidate will be placed on a temp to perm basis. The pay rate for this role is £11.45, with £1.38 holiday pay, totalling £12.83.
In this position, you will be expected to;
- Provide high quality, person centred support to service users with a range of low to high needs
- Complete comprehensive needs, risk assessments and Support Plans which includes information relating to housing, employment, health and financial needs of the service users
- Assess new service users suitability for the Drop-In Service and assist in the provision of the Drop-In service by providing those suitable with food, clothing, toiletries etc
- Support service users with safeguarding concerns, enabling people to make informed choices, escalating concerns where appropriate
- Take a positive, psychologically-informed approach to working with service users with complex needs and challenging behaviour
- Monitor and supervise the reception area
- Conduct Health and Safety checks throughout the early, late and night shifts, checking that doors are secure and ensuring that Fire Exits are not locked/blocked.
- During waking night shifts you are to provide support to service users, resolving any issues or incidences that may arise
- Provide up to date housing advice and guidance, signposting service users to the relevant specialist services in order for them to access stable accommodation
To apply for this role, you must have;
- Knowledge and experience of working with homeless women and those with complex needs
- Experience of providing Advice, Guidance and Information (IAG) to vulnerable adults
- Experience of managing a caseload of service users with low to high support needs and creating Support Plans
- Understanding of safeguarding vulnerable adults
- Knowledge of Psychologically Informed Environments (PIE)
- Ability to motivate those with complex needs to engage with meaningful activities.
- An understanding of effective voids and arrears management, with up-to date knowledge of the welfare benefit system
- Willingness to work unsociable hours, including evenings, nights and weekends
Candidates must confirm their interest as soon as possible, with interviews scheduled shortly after and the appointed candidate expected to start as soon as possible