Team Manager
Complex Needs | 1 W2 |£20.62 per hour (incl. of Holiday Pay) | 3-4 months | Job Ref: BD9312 | Posted: 13/11/2025
Central Recruitment is currently recruiting for a Team Manager, to work in the Westminster area. The service offers intensive, short-term support to individuals rough sleeping who often have no clear local connection.
The successful candidate will be required to work 37.5 hours per week, working across Monday - Friday, 9AM - 5PM or 10AM - 6PM. Temporary cover is required for approximately 3 months. The pay rate is £18.40 per hour, with £2.22 holiday pay, totalling £20.62 per hour.
In this position, you will be required to:
- Manage and direct 6 Complex Needs Project Workers, Locum and Night Staff
- Lead and supervise a multi-disciplinary team to deliver trauma-informed, outcome-focused support
- Support staff to navigate complex client needs, including those related to immigration, health and housing
- Ensure reconnection and resettlement pathways are progressed swiftly and safely for all clients.
- Oversee timely completion of assessments and support plans, with a focus on move-on readiness
- Monitor caseloads, service performance and risk management in collaboration with the Service Manager
- Ensure the Team are conducting comprehensive assessment of need and risk for their clients, using effective tools and recording methods and sharing information with partner agencies where appropriate
- Build and maintain effective working relationships with local connection boroughs and external partners
- Ensure staff are committed to safeguarding children and vulnerable adults
- Support the Regional Manager in ensuring the service represents value for money and operates within budget
- Monitor service spending throughout the financial year to ensure there is no overspending
To apply for this role, you must have:
- Experience managing or coordinating services for people with complex needs at risk of rough sleeping. Specialist knowledge will include housing, homelessness, substance misuse, mental health and the criminal justice system
- Experience of effective liaison & multi-agency working with social, health, housing and criminal justice agencies.
- Experience of leading services that are based around a trauma and psychologically informed approach.
- Significant level of experience, practise and understanding of the principles of risk and needs assessment, planning, goal setting and reviewing.
- Understanding and/or experience of project evaluation, overseeing client data and providing output data to appropriate stakeholders.
- Ability to find ways of working with clients who may have a history of low levels of engagement with services
- Ability to effectively support the team to manage both the practical & emotional demands of complex casework and client support.
- Commitment to working flexibly and creatively in response to changing external and organisational requirements
- Able to communicate confidently and effectively, verbally and in writing & be self-servicing in the use of the computer to create letters, minutes and key work notes and to send and receive emails
Candidates must confirm their interest as soon as possible, with interviews scheduled shortly after and the appointed candidate expected to start as soon as possible.
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