Supported Housing Officer 2
Complex Needs | 1 NW6 |£19.29 per hour (incl. of Holiday Pay) | 6+ months | Job Ref: BD9355 | Posted: 11/02/2026
Central Recruitment is currently recruiting for two Supported Housing Officers, to work in the Camden area. The service is an all-male hostel providing temporary accommodation and support for single homeless men with a broad range of support needs, including substance misuse, mental ill-health and those under MAPPA.
The successful candidates will be required to work 35 hours per week, working across Monday - Sunday on a rota basis covering early (8AM - 4PM) and late (12PM - 8PM) shifts. There is a requirement to work 1 weekend a month. Temporary cover is required for approximately 6 months, with the possibility of transferring to permanent. The pay rate for this role is £16.84 per hour, with £2.45 holiday pay, totalling £19.29 per hour.
In this position, you will be expected to;
- Hold a caseload of 8 key clients and conduct regular key working sessions to assess their housing, health and support requirements and jointly agree strategies to enable these needs to be addressed
- Complete comprehensive risk and needs assessments as well as Support Plans
- Assess referrals according to agreed policies and procedures
- Provide an efficient and welcoming reception service to visitors to the hostel
- Be responsible for the security of the building and the safety of residents and to complete regular house rounds
- Arrange lettings and to ensure the occupancy agreement and all relevant policies and procedures are explained to new residents
- Ensure new residents' private space is clean and tidy before letting and provide advice to residents on the cleanliness of their bed space
- Offer advice and support to enable residents to achieve maximum benefit from their stay and successfully maintain their accommodation
- Refer residents to in-house and external specialist services where appropriate
- Give welfare rights advice and act as an advocate when dealing with the Benefits Agency and Local Authority
- Individually assess residents for resettlement and help residents to move into more suitable accommodation
- Deal with arrears promptly and deal with breaches of the occupancy agreement sensitively and efficiently and in accordance with the warnings and appeals procedure
- Report maintenance repairs and to call out emergency contractors when necessary
To apply for this role, you must have;
- Experience of working with clients who experience multiple disadvantages such as homelessness, mental health, substance use and those under MAPPA
- Experience holding a caseload and completing needs and risk assessments
- Experience of managing complex and/or difficult situations in relation to vulnerable adults.
- The ability to effectively liaise with a range of service providers or agencies in order to establish or improve services for clients.
- Experience of providing housing related support to vulnerable clients
- IT Skills including the following; data input and administrative skills, use of databases, use of Outlook
Candidates must confirm their interest as soon as possible, with interviews scheduled shortly after and the appointed candidate expected to start as soon as possible.
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How to apply:
If you feel that you fully meet the above outlined criteria for this role and would like to apply for this post, please either forward your CV for consideration to work@centralcare.co.uk or upload it below.
*Please note the above outlined experience is the 'minimum' first stage criteria for this role, we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position.
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