Support Officer
Young People | 1 E5 |£16.38 per hour (incl. of Holiday Pay) | 2-3 months | Job Ref: BD9508 | Posted: 12/10/2026
Central Recruitment is currently recruiting for a Support Officer to work in the Hackney area. The service provides support to young people with complex needs.
The successful candidate will be required to work 37.5 hours per week, working across Monday - Sunday on a rota basis covering early (7:30AM - 3:30PM) and late (12:30PM - 8:30PM) shifts. You will work every other weekend. Temporary cover is required for approximately 2-3 months The pay rate is £14.62 per hour, with £1.76 holiday pay, totalling £16.38 per hour.
In this position, you will be required to:
- Hold a caseload of 5 young people and conduct regular key working session resulting in co-produced bespoke support and move-on plans
- Organise and carry out regular planned reviews of support and risk plans, or following an incident/significant change in a customer's circumstances.
- Identify and promote opportunities for employment, education and training and support customers to remove barriers to accessing these opportunities.
- Signpost customers to appropriate external support services, including interventions such as food banks and other community resources.
- Support customers to be 'tenancy ready' to enable successful move on.
- Support customers to be financially independent through budgeting plans and maximising income.
- Supporting and monitoring customers' healthcare needs, ensuring appropriate contact with healthcare professionals.
- Empower customers to move towards self-management of their medication by following the medication procedure.
- Lead on support initiatives including Group Work.
- Facilitate the referral process into the service and assess potential new customers.
- Contribute to the delivery of a housing management service, including income collection and providing customers with tenancy-related support.
- Clean and prepare rooms as appropriate.
- Develop and maintain local partnerships to provide a holistic range of support for customers.
- Carry out day-to-day administration and operational duties
To apply for this role, you must have:
- Experience of working with young people
- An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs.
- Experience of delivering structured support and risk management.
- Previous experience in positively resolving incidents.
- Demonstrate initiative and confidence to make and act on decisions.
- Competent administrative and IT skills (to be able to produce reports and other communications).
- Knowledge of Psychological or Trauma Informed approaches to support.
- Experience of working in challenging environments with the ability to plan, prioritise, organise tasks to achieve results.
- Knowledge of current benefit systems.
Candidates must confirm their interest as soon as possible, with interviews scheduled shortly after and the appointed candidate expected to start as soon as possible
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How to apply:
If you feel that you fully meet the above outlined criteria for this role and would like to apply for this post, please either forward your CV for consideration to work@centralcare.co.uk or upload it below.
*Please note the above outlined experience is the 'minimum' first stage criteria for this role, we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position.
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