Support Worker (with Caseload)
Young People | 1 SW5 |£16.90 per hour (incl. of Holiday Pay) | 1-2 months | Job Ref: BD9524 | Posted: 30/10/2026
Central Recruitment is currently recruiting for a Support Worker, to work in the Kensington & Chelsea area. The 24-bed service provides support for single homeless young people aged 16 - 24 with medium to high support needs
The successful candidate will be required to work 37.5 hours per week, working across Monday - Sunday on a rota basis, covering early (7AM - 3PM) and late (3PM - 10PM) shifts. Temporary cover is required for approximately 2 months, with the possibility of extension. The pay rate for this role is £15.08 per hour, with £1.82 holiday pay, totalling £16.90 per hour.
In this position, you will be expected to;
- Hold a caseload of up to 6 key clients and conduct regular key working sessions resulting in agreed Support Plans
- Undertake risk assessments for each customer and review them regularly
- Establish supportive and professional relationships with customers and deal effectively with unpredictable and challenging situations in a professional and sensitive manner.
- Ensure customers are supported to achieve independent living through proactive support and building positive links with relevant agencies.
- Liaise with external partners, including accessing appropriate statutory and voluntary services.
- Ensure fair access through interviewing and assessing the suitability of referrals, based on the criteria of the project.
- Ensure all voids are advertised and lettings made promptly.
- Support customers to pay their rent, including providing advice on benefits and debt management.
- Support and advise customers on any matters relating to their occupancy agreements.
- Support colleagues to remove items and make rooms ready for new occupants, where required
- Carry out regular Health and Safety inspections, taking immediate action to remedy health and safety defects and alerting the appropriate people in line with Health and Safety Policies.
- Keep accurate records, including logbooks, service user files, monitoring information etc.
To apply for this role, you must have;
- Experience of working with young people with mental health
- An understanding of the reasons why people become homeless, the needs and challenges they face and of statutory and voluntary resources available to homeless people
- Experience of holding a caseload, key working and supporting customer to identify their strengths and goals through our asset-based approach to support, using psychologically and trauma informal techniques
- Knowledge of safeguarding issues and how they apply in day-to-day work
Candidates must confirm their interest as soon as possible, with interviews scheduled shortly after and the appointed candidate expected to start as soon as possible
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